![]() Many a time I’ve had worried users on the phone to report their Mac doesn’t connect to the Internet and it turned out that the Wi-Fi had just been switched off. We could spend a lot of time reinstalling software, booting into safe mode, trying to use recovery tools, etc. Let’s take a look at an example of a quick fix and assume we have a MacBook Pro that isn’t able to open any web pages. “Other things being equal, a simpler explanation is better than a more complex one” - Ockham’s Razor Since most common issues are reasonably simple to resolve (despite the symptoms) then trying a ten-second fix makes much more sense than spending hours on a convoluted troubleshooting process. The user has to experience downtime and the technician is usually performance-measured on time to fix. In tech support, time is a crucial factor for both technician and user. It’s exactly what it sounds like - it’s something that is very simple (usually a key combination or quick command) that is the first attempt by technicians to repair a problem quickly and simply. In this first of a two-part tutorial, we’ll detail five quick fixes to your Mac’s most common problems. However, that doesn’t mean that our Macs don’t misbehave from time to time. ![]() As Mac users we’re used to not having to frequently troubleshoot our computer problems.
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